Privacy Policy

Last Updated: November 6, 2026

At PARADIGM, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, https://paradigmdrives.com/, communicate with us, or engage with our services.
By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website, including:

Contact Information: Your name, email address, phone number, company name, and job title.
Inquiry Information: Details you submit through contact forms, discovery call requests, or other communications.
Business Information: Information about your organization, marketing needs, business objectives, or potential projects.
Marketing Preferences: Information you provide when subscribing to communications or requesting updates.

Our website uses HubSpot forms to collect inquiries and contact information. Information submitted through these forms is processed through HubSpot and may be stored in our customer relationship management (CRM) system.
We may also collect certain information automatically when you visit our website, including:

IP address
Browser type and device information
Pages visited and time spent on the website
Referring websites and traffic sources
Website interactions and navigation patterns
Cookie and similar tracking technology data

2. How We Use Your Information
PARADIGM uses collected information to support our business operations and provide a better experience for website visitors, prospective clients, and partners.
We may use your information to:

Respond to inquiries and communicate about our services.
Schedule consultations, discovery calls, and business meetings.
Understand your business needs and explore potential partnerships.
Provide requested marketing, branding, design, and consulting services.
Manage contact information, inquiries, and business relationships through HubSpot.
Share company news, industry insights, and relevant marketing communications where permitted.
Analyze website traffic, visitor behavior, and website performance.
Improve website functionality, content, and user experience.
Maintain website security and prevent unauthorized activity.
Comply with applicable legal and regulatory obligations.

We use personal information for legitimate business purposes, with consent where required, and in accordance with applicable privacy laws.

3. How We Collect Information
We collect information through several methods, including:
Website Forms: We use HubSpot to collect and manage information submitted through contact forms and other website inquiries. Submitted information may be used to respond to requests, coordinate consultations, and manage prospective or existing client relationships.
Direct Communications: We collect information when you contact our team through email, phone, or other communication channels.
Automatic Website Collection: When you visit our website, certain technical and usage information may be collected through cookies, website analytics, and similar technologies.
Third-Party Services: We may receive information through business platforms, scheduling tools, marketing systems, and other services used to facilitate communication and manage business relationships.

4. Cookies and Tracking Technologies
Our website is built using Wix Studio, which may use cookies and similar technologies to support website functionality, security, and performance.
Depending on the tools enabled on our website, cookies and tracking technologies may be used to:

Ensure the website functions properly.
Remember visitor preferences.
Understand website traffic and engagement.
Identify opportunities to improve the website.
Measure the performance of marketing initiatives.

HubSpot forms and related features may also use cookies or similar technologies to support form functionality and, where enabled, visitor analytics.
Some cookies are essential to website functionality, while others may be associated with analytics or marketing services.
You can manage or disable certain cookies through your browser settings and, where available, through our website's cookie consent preferences. Disabling certain cookies may affect website functionality.

5. Third-Party Services
PARADIGM works with third-party service providers to operate our website, manage communications, analyze website performance, and support business activities.
These providers include:

Wix: Our website platform, providing website hosting, infrastructure, security, and functionality.
HubSpot: Our website form collection and customer relationship management platform. HubSpot processes information submitted through our forms and supports the management of inquiries, contact records, and business communications.

We may also use other service providers, including:

Analytics Providers: Tools used to understand website traffic and visitor interactions.
Marketing and Communication Platforms: Services used to distribute emails, manage campaigns, or measure marketing effectiveness.
Scheduling and Collaboration Tools: Platforms used to coordinate meetings and client communications.

Third-party providers may process information on our behalf in accordance with their respective privacy policies and applicable contractual obligations.
For additional information about HubSpot's data practices, please review the HubSpot Privacy Policy.
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.

6. Marketing Communications
If you subscribe to our communications or otherwise agree to receive marketing updates, we may contact you regarding PARADIGM news, services, resources, events, and relevant industry insights.
Information collected through HubSpot forms may be used to manage these communications where permitted by applicable law and consistent with your communication preferences.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications or by contacting us directly.
You may continue to receive necessary business or service-related communications even after opting out of marketing emails.

7. Data Storage and Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Our website is hosted on the Wix platform, which provides infrastructure and security features designed to support website operations.
Information submitted through our website forms is processed through HubSpot and may be stored within its CRM infrastructure. We use reasonable measures to manage access to this information and protect it against unauthorized use.
Although we work to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal requirements, resolve disputes, or enforce our agreements.
Retention periods may vary depending on the type of information collected, the nature of our relationship with you, and applicable legal obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable exceptions.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Request information about how your personal information is used or disclosed.
Exercise additional privacy rights available under applicable law.

To submit a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests. We will respond in accordance with applicable legal requirements.

10. External Website Links
Our website may contain links to third-party websites, social media platforms, or other external resources.
PARADIGM is not responsible for the privacy practices, security, or content of websites operated by third parties.
We encourage visitors to review the privacy policies of external websites before sharing personal information.

11. Children's Privacy
Our website and services are intended for business and professional audiences and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it in accordance with applicable law.

12. International Website Visitors
Our website may be accessed by visitors outside the United States.
If you access our website from another country, please be aware that your information may be processed or stored in the United States or other locations where our service providers operate.
Where required, we will use appropriate safeguards for international transfers of personal information.

13. Updates to This Privacy Policy
PARADIGM reserves the right to update or modify this Privacy Policy to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.
Any changes will be posted on this page with an updated revision date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or would like to exercise your privacy rights, please contact:
PARADIGM
Boston, Massachusetts
Email: info@paradigmdrives.com
Website: https://paradigmdrives.com/
We welcome questions regarding your privacy and the responsible handling of your personal information.